If you need a new roof or repairs on your existing one, finding the right roofing contractor is a crucial first step in the process. By asking the right questions, you can ensure you get a reputable roofer who you can count on to do the job in a timely manner within their estimate, using quality workmanship and materials. These 14 questions will help you hire the best roofing contractor.
1. Are you local to me?
Local roofing contractors are familiar with the climate and building codes in your area. They will help guide you toward choosing the right materials for your climate. In addition, a local roofing contractor is an established business with a stake in your community. Out-of-town roofers may come through after a storm and solicit your business; however, not only will they not care about your roof, they may also be unlicensed and unqualified. You may be left with a half-finished roof or one built with shoddy workmanship.
2. How long have you been in business?
A roofing company in business for a long period of time will have provided good service to numerous clients over the years. Otherwise, they would have many bad online reviews. Years in the roofing business also translates into experience, for which there’s really no substitute.
3. Who, exactly, will be installing my roof?
What you really want to know is this: Is the crew employed by the roofing contractor or sub-contracted? A roofing contractor who hires its own employees is preferable because they are trained according to the company’s standards. Sub-contractors, on the other hand, can vary in their expertise, training, and dedication.
4. What training and experience does the crew have?
Also, have they been trained by the manufacturer? A roofing crew should have training but also experience in maintaining and installing roofs. Additional training and certification from the manufacturer is also important; it says the crew knows how to properly install these materials.
5. What past customers can I talk to?
Established roofers should be able to provide referrals from past customers. Ask them questions such as:
- How long did the job take?
- Was it done according to the estimate?
- How were they treated?
- Has their roof held up well over time?
6. When would you be able to schedule my job?
Many roofing companies are busy during the spring and summer. Make sure your roofing contractor will be able to complete the job within your timeframe.
7. How long will my project take?
If you ask multiple roofers this question, their answers should line up fairly close to one another. If one company says they can spend much less time on your roof, this should be a cause for concern. They may be taking shortcuts or making unrealistic promises.
8. Do you have proper licensing and certification? Insurance? Workers’ Comp? Please show me proof of these things.
Your roofer should be licensed and certified to do business. They should also have insurance and workers’ comp in case a crew member is injured at your home. Otherwise, you could be held financially responsible for any injuries.
9. Is a building permit required for my project and, if so, will you be pulling one?
Each county and jurisdiction has its own requirements surrounding building permits. A reputable, experienced roofing contractor will know what’s needed and will pull the needed permits to ensure your job is done legally.
10. What steps do you take for the safety of your workers?
A good contractor should have appropriate procedures and equipment to help protect the safety of their workers.
11. What steps do you take to ensure the safety of my home and my family?
A roofer should have procedures in place to protect the safety of your home and family. This also includes removing all debris and using a special roller on the ground to pick up any stray roofing nails.
12. Do you provide a written estimate?
A written estimate is a must when you’re hiring a roofing contractor. This ensures both parties understand what will be done, when it will be done, and at what cost. Otherwise, a disreputable roofing company could go back on what they said they’d do.
13. Do you offer a workmanship warranty?
A company which provides a workmanship warranty is willing to stand behind its work. The longer the warranty, the better.
14. Will you remove and dispose of the old roof?
Make sure the estimate you get includes the removal and disposal of your old roofing material. You’d be surprised how many ‘cheaper’ roofers don’t provide either service, leaving you stuck with old shingles and other materials.
When you need the best roofing contractor, work with Moore and Sons Roofing in Grand Rapids MI. We’re happy to answer any questions to help you make the best, most informed decision possible about who you choose to work with.